Privacy Policy
Privacy Information
Degussa Sonne/Mond Goldhandel AG, Oberneuhofstrasse 12, 6340 Baar, Switzerland (hereinafter „Degussa“ or „we“) provides the Degussa website at the domain www.degussa.com, as well as the integrated web shops Investment-Shop and Ankauf-Shop (Purchase Shop), to which this privacy policy also applies.In the following, you will find information about the data controller responsible for processing your personal data (Section A) as well as your rights regarding the processing of your personal data (Section C). Furthermore, you will find information below on the processing of your personal data (Section D) as well as information in connection with the website and the services provided on the website.
A. Information about the Data Controller
I. Name and contact details of the data controller
Degussa Sonne/Mond Goldhandel AGOberneuhofstrasse 12
6340 Baar
Switzerland
Phone: +41 (0)44 403 41 10
E-mail: info.ch@degussa.com
II. Contact point for data protection inquiries
If you have any questions about data protection or wish to exercise your rights, you can contact us at any time:E-mail: datenschutz@degussa.com
B. Mandatory Information Requirements
I. Business partners
Privacy information for business partners (Link)II. Applicants
Privacy information for applicants (Link)C. Information about the Rights of Data Subjects
As a data subject, you have the following rights regarding the processing of your personal data under the Swiss Federal Act on Data Protection (FADP):- Right to information about the personal data processed by us
- Right to rectification of inaccurate or incomplete personal data
- Right to erasure of personal data, provided that no statutory retention obligations prevent this
- Right to restriction of or objection to the processing of your personal data
- Right to the portability or transfer of your personal data in a standard electronic format
- Right to withdraw a given consent with effect for the future
- Right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC)
To exercise your rights, you can contact our contact point for data protection inquiries (Section A.II.).
In the following, you will find more detailed information regarding your rights in relation to the processing of your personal data:
D. Information on the Processing of Personal Data
As a data subject, you have the following rights regarding the processing of your personal data under the Swiss Federal Act on Data Protection:- Right to information about the personal data processed by us
- Right to rectification of inaccurate personal data
- Right to erasure of personal data, provided that no statutory retention obligations prevent this
- Right to restriction of processing of personal data
- Right to the portability or transfer of your personal data in a standard electronic format
- Right to object to the processing of your personal data
- Right to withdraw a given consent
- Right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC)
To exercise your rights, you can contact our contact point for data protection inquiries (Section A.II.).
Information about any special modalities and mechanisms that facilitate the exercise of your rights will be provided, where applicable, in the information on the processing of personal data in Section C of this privacy policy.
In the following, you will find more detailed information regarding the processing of your personal data:
I. Informational use of the website
When using the website for purely informational purposes, certain information, such as your IP address, is sent to our website's server for technical reasons by the browser used on your end device. We process this information to provide the content of the website that you have accessed. To ensure the security of the IT infrastructure used to provide the website, this information is also temporarily stored in a so-called web server log file.In order to enable you to use the website for informational purposes, we use cookies on the website, by means of which personal data are processed.
In the following, you will find more detailed information regarding this:
II. Web audience measurement and use of web analysis and web tracking technologies
To measure the web audience, visits to our website are recorded via so-called tracking pixels and evaluated in an anonymized form. Tracking pixels are small graphics on websites that enable the logging and analysis of website visits.We also use web analysis technologies to record and evaluate user behavior on our website with the help of cookies. This serves in particular to improve our website and to optimize our online offers (e.g., number of visits or page views).
In addition, we use web tracking technologies to analyze user behavior on our website for the purposes of (conversion) tracking and (re-)targeting with the help of cookies.
You can prevent the storage of cookies by adjusting your browser software settings accordingly. However, we point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en
You can also prevent collection by Google Analytics by defining this in our cookie settings. In this case, an opt-out cookie will be set in your browser, which prevents the future collection of your data when visiting this website, as long as you do not delete this cookie from your browser:
In the following, you will find more detailed information regarding this:
III. Use of electronic newsletters
On the website, we offer you the opportunity to subscribe to our e-mail newsletters (Degussa Exklusiv, Marktreport, and Referenzpreise). When subscribing to the e-mail newsletter and when opening the newsletter, certain information is collected, such as your e-mail address. We process this information in order to provide you with the respective e-mail newsletter.In order to provide you with the subscription and unsubscription form for our newsletters on the website, we use cookies on the website, by means of which personal data can be processed.
In the following, you will find more detailed information regarding this:
IV. Use of online contact forms
On the website, we offer you the opportunity to contact us via contact forms. We process the information submitted by you in the contact forms to handle your request.In the following, you will find more detailed information regarding this:
V. Use of third-party plug-ins (e.g., social media plug-ins)
So-called third-party plug-ins are integrated into the website, allowing you to use functionalities offered by third parties on the website. The plug-ins are integrated into the website by means of a so-called „2-click solution“. With this solution, the respective plug-in is not activated directly when the website is accessed, but only when you press the designated activation button for the respective plug-in.If you activate a third-party plug-in, you use a functionality offered by the provider of the respective plug-in under its own responsibility, which is merely visually embedded into the presentation of our website. Upon activation of the respective plug-in, the provider of the respective plug-in may potentially receive personal data from you. In addition, the provider of the respective plug-in may potentially use cookies (→ Section D).
In the following, you will find more detailed information regarding this:
1. Third-party plug-ins integrated into the website
The following third-party plug-ins are integrated into the website, allowing you to use functionalities offered by the following third-party providers on the website:2. Processing of personal data by providers of third-party plug-ins
The third-party plug-ins are integrated into the website by means of a so-called „2-click solution“. With this solution, the respective plug-in is not activated directly when the website is accessed, but only when you press the designated activation button for the respective plug-in. The activation button contains the name of the respective plug-in and, if applicable, a logo of the third-party provider.The 2-click solution ensures that your internet browser does not initially establish a connection to the servers of the provider of the respective plug-in when the website is accessed. When the website is accessed, the provider of the respective plug-in cannot initially collect any personal data from you via the respective plug-in. The respective plug-in is only activated when you press the designated button to activate it. As a result of the activation, a connection to the servers of the provider of the respective plug-in is established. This allows the provider of the respective activated plug-in to also collect personal data from you.
Activating the respective plug-in is technically comparable to clicking a link to an external website, with the difference that the content accessed does not appear in a new window or tab of your internet browser, but is visually embedded into our website. The data exchange initiated by your activation and use of the plug-in takes place exclusively between your internet browser and the servers of the respective plug-in provider.
Upon activation of the respective plug-in, the provider may in particular receive your IP address as well as the address (URL) of the website from which you perform the activation. In addition, the provider may receive information from any cookies stored in your internet browser. If you are registered as a user with the respective third-party provider, the provider can generally also assign the received data to your user account.
Please note that we have no knowledge of the specific data collected by the provider of the respective plug-in or the purposes for which this data is processed. Further information on data processing by the respective provider can be found in the privacy policy of the respective provider.
3. Data transfer to providers in third countries
If the provider of a plug-in activated by you is based outside the European Union or Switzerland, there may not be an adequate level of data protection for the third country concerned. In such cases, there is a risk that your personal data may not be subject to a level of protection comparable to the General Data Protection Regulation or Swiss data protection law. In particular, it may be the case that no enforceable rights or effective legal remedies are available to you with regard to the processing of your personal data.When you press the activation button for the respective plug-in, you agree to a corresponding data transfer to the respective provider.
VI. Use of the Purchase Function
On our website, you have the option to use our purchase shop www.degussa.com/sell to sell bars, coins, and scrap gold to us. Various options are available to you for selling via our purchase shop. In principle, you can carry out the sale either as a guest customer or as a registered customer using a user account. In order to provide the functions of the purchase shop, to conclude and execute purchase contracts, and to provide the functions of a user account, we process various personal data within the scope of the use of our purchase shop, in particular such data that you provide to us in the sales form.Below you will find more detailed information on this:
VII. Use of Gold Savings Offers
On our website, we provide information on our gold savings offers, in particular on the gold savings plan, storage savings, and the gold subscription. In addition, you have the option to apply for certain offers directly online – for example, a gold savings plan. In order to provide the functions in connection with our gold savings offers, to conclude and execute corresponding contracts, to provide a user account, as well as for evidentiary purposes and to fulfill statutory retention obligations, we process various personal data within the scope of using these offers, in particular such data that you provide to us in the application or order form.Below you will find more detailed information on this:
E. Information on the Use of Cookies
In connection with the website and the offers provided on the website, we use cookies. In doing so, we utilize processing and storage functions of your terminal device's browser and collect information from the browser storage of your terminal device.Below you will find more detailed information on this:
I. General Information on Cookies
Cookies are small text files containing information that can be placed on the user's terminal device via the browser when visiting a website. When the website is accessed again using the same terminal device, the cookie and the information stored therein can be retrieved.1. First-Party and Third-Party Cookies
Depending on where a cookie originates from, a distinction can be made between so-called first-party cookies and third-party cookies:| First-Party Cookies | Cookies that are set and retrieved by the operator of the website as the data controller or by a processor commissioned by the operator. |
|---|---|
| Third-Party Cookies | Cookies that are set and retrieved by data controllers other than the operator of the website, who do not act as processors on behalf of the website operator. |
2. Transient and Persistent Cookies
Depending on their period of validity, a distinction can also be made between so-called transient and persistent cookies:| Transient Cookies (Session Cookies) |
Cookies that are automatically deleted when you close your browser. |
|---|---|
| Persistent Cookies | Cookies that remain stored on your terminal device for a specified period of time after the browser is closed. |
3. Cookies exempt from consent and cookies requiring consent
Depending on their function and purpose of use, the user's consent may be required for the use of certain cookies. In this respect, cookies can be differentiated based on whether the user's consent is required for their use:| Cookies exempt from consent |
Cookies whose sole purpose is to carry out the transmission of a communication over an electronic communications network. Cookies that are strictly necessary in order for the provider of an information society service explicitly requested by the subscriber or user to provide this service („Strictly necessary cookies“). |
|---|---|
| Cookies requiring consent | Cookies for all other purposes than those mentioned above. |
II. Management of Cookies Used on This Website
You can manage the use of cookies in your browser settings. Different browsers offer different ways to configure cookie settings in the browser. Further detailed information on this can be found, for example, at https://allaboutcookies.org/how-to-manage-cookies. However, we would like to point out that some functions of the website may not function or may no longer function properly if you deactivate cookies generally in your browser.III. Cookies Used on This Website
| NAME | FIRST PARTY/ THIRD PARTY |
PURPOSE AND CONTENT | PERIOD OF VALIDITY | CONSENT REQUIRED |
|---|---|---|---|---|
| Opt-In-Cookie | First Party | Strictly necessary cookie to store your consent and, if applicable, your cookie selection, in order to check upon your next visit to the website whether you have already consented. |
Persistent: 6 months |
No. |
| Google Analytics Cookies | ||||
| __utma | First Party |
Use of Google Analytics to analyze user behavior and improve the website. The cookie stores the number of visits, the time of the first visit, as well as previous and current visits. |
Persistent: 2 years |
Yes (consent required). |
| __utmt | First Party |
Google Analytics is used to analyze user behavior on the website and to improve the website. The cookie is used to throttle the request rate. |
Transient: 10 minutes |
Yes (consent required). |
__utmb |
First Party |
Google Analytics is used to analyze user behavior on the website and to improve the website. The cookie tracks the duration of each website visit (start and end of the visit). |
Transient: 30 minutes |
Yes (consent required). |
| __utmv | First Party |
Google Analytics is used to analyze user behavior on the website and to improve the website. The cookie stores the visitor category of the user. |
Persistent: 2 years |
Yes (consent required). |
| __utmz | First Party |
Use of the web analysis tool Google Analytics to record and analyze user behavior on our website to improve the website (→ Section C of this Privacy Notice). This cookie stores the source or campaign that explains how a user reached the website. |
Persistent: 6 months |
Yes (consent required). |
| Google Ads Cookies | ||||
Google Ads Cookies |
First Party |
Use of the web tracking tool Google Ads to record and analyze user behavior on our website for purposes of (conversion) tracking and (re)targeting (→ Section C of this Privacy Notice). | Persistent: 30 days |
Yes (consent required). |
| other cookies | ||||
| frontend (Shops) | First Party |
Strictly necessary cookie to provide the shopping cart on our website |
Expires at the end of the session | No |
| external_no_cache (Shops) | First Party |
Displays information about the caching status. | Expires at the end of the session | No |
| PHPSESSID (Webseite) | First Party |
Strictly necessary cookie to provide the website (PHP Session) | Expires at the end of the session | No |
| _wp_session | First Party |
Strictly necessary cookie to provide the website (WordPress Session) |
Expires at the end of the session | No |
| Newsletterformular-Cookie-Daten ASP.NET_SessionId |
First Party |
Cookie for signing up for the newsletter and market report | Expires at the end of the session | No |
Third-Party Plug-In Cookies
If you activate a third-party plug-in, you use a functionality offered by the provider of the respective plug-in under its own responsibility, which is merely visually embedded into the presentation of our website. Upon activation of the respective plug-in, the provider of the respective plug-in may use cookies (→ Section C).Name |
First Party / Third Party |
Purpose and content |
|---|---|---|
Third-party plug-in cookies |
Third Party |
We have no knowledge of the specific purposes, content, and storage period, nor the necessity of consent for the cookies used by the provider of the plug-in. |
IV. Right of Withdrawal / Opt-Out Options
You can change or withdraw your consent to the use of cookies at any time. Please use this button for this purpose:Please note that the withdrawal does not affect the lawfulness of the processing carried out up to that point.